Seagate Data Recovery Service

Seagate is the world’s leading hard drive manufacturer and innovator in recovering the data with corruption, virus attack, mechanical or human errors from all digital media, including:

Recoverable Devices
Laptop and Desktop
Digital Camera
Mobile Phone
Server
Tape Backup Unit
Disk Storage Device
MediaFormat
Magnetic MediaRAID, SCSI, IDE, ATA, SATA, SAS, Solid-State Drives (SSD)
Electronic MediaSD Media, USB Flash Drives, Memory Stick, Compact Flash
Tape MediaLTO, DAT, DLT, SuperDLT, AIT, VXA, M2 tape series
Optical MediaCD, DVD

Recovery Process

The recovery process is carried out in a controlled environment using Class 100 clean labs and Class 10 horizontal flow clean benches to protect media and all recovery equipment from contamination. Seagate Recovery Service has full service lab facilities that are prepared to address all failure modes using the industry’s most advanced recovery technology and procedures.

Recovery Process

The recovery process is carried out in a controlled environment using Class 100 clean labs and Class 10 horizontal flow clean benches to protect media and all recovery equipment from contamination. Seagate Recovery Service has full service lab facilities that are prepared to address all failure modes using the industry’s most advanced recovery technology and procedures.




Service
Level – HK & Macau
Logical
Recovery
 Lab
Recovery
StandardAdvancePremier
SRPSRPSRP
Pricing
Handling
Charge for Taken Out the HDD (per unit)
HK$300HK$300HK$300
Data
Recovery Fee (per unit)
HK$1,790HK$5,990HK$8,990
Non-Refundable
Diagnostic Fee (per unit)
HK$480HK$920
Re-Assembly
and Return of Damaged Media (per unit)
HK$300HK$300
Service
Details
Media
Interface
SATA,
IDE, USB/Camera Flash
SATA,
IDE, USB/Camera Flash
SATA,
IDE, Flash, SAS, SCSI, USB/Camera Flash
Brands
& Formats
Any
Brands & Formats
Recovery
Time (Working Days)
512-168-12
Recovery
Guarantee (% of Specified Files)
80%80%
 3
File Types 
80%
Return
Media with Recovered Data
<
8GB Data (DVD Included)
> 8GB Data (HDD Optional)
<
8GB Data (DVD Included)
> 8GB Data (HDD Included)
Disposal
of Damaged Media
IncludedIncluded
Note:   
1.    Hardware
encrypted media will not be acceptable for recovery service
  
2.   Turn around
time may be varied by locations and time taken from lab recovery/
repair to return
  
3.    File
types: pictures, movies, music, email, personal accounting files,
office documents and others (excluding backup files, database and
server applications).
4.    Returned
media (with recovered data) will be determined by Seagate 
  
5.    Besides,
we provide the data transfer and degaussing services at HK$350 &
HK$200 each to our customer respectively.

 

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